We respect your right to the protection of your personal data and have therefore outlined in this Privacy Policy how Blue White Agency processes and protects personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
1. Who is the controller?
The Blue White Agency website is maintained and managed by BLUE WINGS, Limited Liability Company, registration number 40203462121, with its registered office at Ēvalda Valtera iela 5-69, Riga, LV-1021, email address alina@bluewhiteagency.com, phone number 37129785825.
2. What personal data do we process?
We process only the personal data that you have provided yourself and that is necessary to fulfill orders, respond to reviews or emails, and send commercial communications:
– when you submit a customer request on our website (name, email address, phone number, and other information, if provided);
– when subscribing to Blue White Agency’s newsletter and special offers (email address, messenger usernames).
3. The purposes for which we process personal data and the legal basis for such processing.
We process the personal data you provide when submitting an order on our website solely to communicate with you regarding the fulfillment of your order. The legal basis for this processing is the preparation and performance of the distance contract entered into with you, as well as compliance with laws and regulations governing accounting.
If you have subscribed to receive newsletters and special offers from Blue White Agency, we use your email address and messenger usernames to send you Blue White Agency’s promotional communications. The legal basis for processing your data in this case is your consent, which you have the right to withdraw at any time and opt out of receiving further commercial communications by selecting this option in your email and messaging app profile.
4. How long we retain personal data.
We retain a customer’s personal data until the customer withdraws consent or requests its deletion.
For accounting purposes, personal data is stored in supporting documents for services/invoices and in accounting software in accordance with the timeframes established by regulatory acts.
5. To whom we disclose personal data.
Personal data is accessible only to the extent necessary for individuals directly involved in processing, preparing, fulfilling, and tracking orders; responding to your inquiries or requests; sending commercial communications; and maintaining the website.
We may disclose personal data to competent government authorities upon their reasonable request, if required by applicable laws and regulations.
We do not transfer personal data to third countries or international organizations.
All personal data is stored within the European Union.
6. Do we use cookies?
We use cookies on our website as necessary to ensure the website functions properly and to provide the service you have selected. In addition, with your consent, statistical and social cookies may be used on this website.
7. What are your rights?
In accordance with the General Data Protection Regulation, you have the right to:
– request access to your personal data;
– request the correction or deletion of your personal data;
– request a restriction on processing;
– object to the processing of your personal data;
– opt out of data portability, if applicable.
To exercise the above rights, as well as for other matters related to the processing of personal data, you may contact us with a duly substantiated request at the mailing address or email address provided above. We will respond to your request within one month. If necessary, we reserve the right to request confirmation of your identity.
If you are not satisfied with our response or actions, you have the right to file a complaint with the Data Protection Authority or, if necessary, with a court. However, we would appreciate it if you would first contact us with any questions or objections.
8. Updating Personal Information and the Requirement to Provide Personal Information.
If there have been any changes to the personal data you have provided, please provide us with the updated information as soon as possible so that we can ensure proper service and comply with the principles and purposes of data processing set forth in the General Data Protection Regulation.
9. Automated decision-making.
We would like to inform you that your data will not be used for automated decision-making.
10. Procedure for Notifying Users and Amending This Privacy Policy.
This Privacy Policy is available on our website at https://bluewhiteagency.com/privacy-policy/
We ask that you confirm that you have read this Privacy Policy before submitting a client request or subscribing to our newsletter about Blue White Agency’s services and special offers.
We reserve the right to update and modify this Privacy Policy at any time. The most current version of the Privacy Policy is always available on our website.